1. What Cookies Are
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store certain information about your preferences or actions.
Cookies are widely used to make websites function, to improve their performance, and to provide information to website operators about how their sites are used. Some cookies are placed by the website you are visiting; others are placed by third-party services operating on that page.
2. How We Use Cookies
We use cookies to maintain the basic functionality of this website, to understand how visitors navigate our pages, and to measure the effectiveness of our online presence. We do not use cookies to build advertising profiles or to track you across other websites.
The categories of cookies we use are set out in section 3 below. You can manage your preferences using the controls at the end of this page.
3. Categories of Cookies We Use
| Category | Purpose | Retention | Required |
|---|---|---|---|
| Essential | Enable core site functions such as navigation, cookie consent storage, and session continuity. | Session / 12 months | |
| Analytics | Collect aggregated data on page visits, traffic sources, and user behaviour to help us improve the site. Data is anonymised. | Up to 26 months | |
| Marketing | Track conversions from paid advertising campaigns (e.g., Google Ads, Meta) to measure which channels bring enquiries. | Up to 90 days | |
| Preferences | Remember your cookie consent choices and any display preferences so you are not prompted again. | 12 months |
4. Third-Party Cookies
Certain features of this website — including analytics and conversion tracking — are provided by third-party services. These services may place their own cookies on your device. The principal third parties whose cookies may be present are:
- Google Analytics — website usage analytics. Subject to Google's privacy policy.
- Google Ads (gtag) — conversion measurement for paid search campaigns.
- Meta Pixel — conversion measurement for paid social campaigns. Subject to Meta's data policy.
- Microsoft Clarity / Bing — session analytics and paid search conversion tracking.
We are not responsible for the content of third-party privacy policies and recommend you review them independently if you have concerns about how these services handle data.
5. Managing Your Preferences
You can update your cookie preferences at any time using the controls below. Disabling non-essential cookies will not affect the core functionality of this website. Changes take effect when you save your preferences; some changes may require a page reload to apply.
Your Cookie Preferences
Essential Cookies
Required for the website to function. Cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with the site.
Marketing Cookies
Measure the performance of advertising campaigns.
Preference Cookies
Remember your choices on this website.
You may also control or delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and be warned before a cookie is stored. Please consult your browser's help documentation for guidance.
6. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Where changes are material, we will bring them to your attention via a notice on the website.
The date at the top of this page indicates when the policy was last revised.
7. Contact
If you have questions about our use of cookies or this policy, please contact us:
Ashmeridian Level 22, Menara IMC, 8 Jalan Sultan Ismail50250 Kuala Lumpur, Malaysia
Telephone: +60 3 2711 9438
Email: [email protected]